@extends('layouts.app') @section('page-title', __('app.report.title')) @section('content')
@foreach (['7' => __('app.report.last_7_days'), '30' => __('app.report.last_30_days'), '90' => __('app.report.last_90_days'), 'year' => __('app.report.this_year'), 'all' => __('app.report.all_time')] as $key => $label) {{ $label }} @endforeach
–
{{ $createdCount }}
{{ __('app.report.created_in_range') }}
{{ $closedCount }}
{{ __('app.report.closed_in_range') }}
{{ $avgResolutionHours !== null ? __('app.report.avg_resolution_hours', ['hours' => $avgResolutionHours]) : __('app.report.avg_resolution_na') }}
{{ __('app.report.avg_resolution') }}
{{ $currentOpenCount }}
{{ __('app.report.currently_open') }}

{{ __('app.report.tickets_over_time') }}

@if (empty($series) || collect($series)->sum('count') === 0)

{{ __('app.report.no_data') }}

@else @php $max = max(1, collect($series)->max('count')); @endphp
@foreach ($series as $point)
{{ $point['label'] }}
{{ $point['count'] }}
@endforeach
@endif

{{ __('app.report.by_status') }}

@foreach ($byStatus as $status => $count)
{{ __('app.ticket.status.'.$status) }} {{ $count }}
@endforeach

{{ __('app.report.by_priority') }}

@foreach ($byPriority as $priority => $count)
{{ __('app.ticket.priority.'.$priority) }} {{ $count }}
@endforeach

{{ __('app.report.by_source') }}

@foreach ($bySource as $source => $count)
{{ __('app.ticket.source.'.$source) }} {{ $count }}
@endforeach

{{ __('app.report.by_category') }}

@forelse ($byCategory as $row)
{{ $row['name'] }} {{ $row['count'] }}
@empty

{{ __('app.report.no_data') }}

@endforelse

{{ __('app.report.by_agent') }}

@forelse ($byAgent as $row)
{{ $row['name'] }} {{ $row['count'] }}
@empty

{{ __('app.report.no_data') }}

@endforelse
@endsection